Shipping policy

Order processing

Orders are normally prepared within 1–3 business days after payment confirmation, subject to supplier availability, product type, and operational checks. Processing times may be longer during peak periods or where a supplier needs additional time to fulfil an order.

Delivery estimates

Estimated delivery times are displayed or confirmed for the available destination and shipping option. As a general guide, deliveries within the local destination may take 2–5 business days, while international deliveries may take 7–14 business days after dispatch. These are estimates, not guaranteed delivery dates, and may vary by destination, carrier, customs processing, supplier, and local conditions.

Shipping charges and destinations

Shipping charges, available delivery destinations, and any delivery options are shown at checkout where they are available. Charges can depend on the product, fulfilment location, weight, destination, and chosen service. Any free-shipping promotion applies only when it is expressly displayed for the applicable order.

Tracking

Where the selected fulfilment partner and carrier provide tracking, tracking details will be made available after dispatch. Tracking availability and update frequency can vary by product, supplier, carrier, and destination.

Delays and delivery issues

If your order is delayed, arrives damaged, or appears incorrect, contact Support@Fabanta.com with your order number. We will review the matter with the relevant fulfilment partner or carrier and provide the next appropriate step.